For your convenience and information, we have outlined the selling process for you below:

>>PRE-MARKET APPRAISAL

Firstly, if you are selling, you will require a (pre-market) appraisal. At Spencer James Residential we can offer you a free, no obligation factual and accurate appraisal of the current market value of your home. Our experienced property negotiators will provide you with a pre-market appraisal based on their indepth local knowledge and by utilising our extensive database of recent properties sold.

>>INSTRUCTION OF THE AGENT/PROPERTY DETAILS

Having received your market appraisal, and provided that you are satisfied with it, we will then proceed to prepare full sales details of your property. Bearing in mind the importance of presentation, we will ensure that your sales details highlight the vitally important aspects of your property and ensure that your home is shown to its best possible advantage with the aid of full colour photographs.

>>MARKETING

Once you have seen and approved our particulars of your property, you will then be in a position to receive prospective buyers. Appointments to view your property are made by Spencer James Residential with all viewings being accompanied by our professional staff and if you cannot make the viewing, keys can be left at our office for access during working hours.

Our marketing includes:

'For Sale' board - This is the most simple and effective marketing tool, available 24 hours a day.

Office and window display – External and internal photographs will be prominently displayed in our premises in order to optimise exposure to the market place.

Email – Wherever possible, all prospective buyers who register with us are asked to provide email addresses in order to ensure that they are notified of any new properties as soon as possible within 24 hours of receiving your instruction.

Mail shots (and telesales) - We will contact registered prospective buyers as soon as possible after receiving your instruction and your details will be forwarded to any new registered buyers immediately.

Website – This is updated daily and full colour details of your property are placed on our website within 24 hours of being placed on the market.

Besides the exposure on our own site, Spencer James Residential is also affiliated with the following national property websites which will feature your home:

primelocation, findaproperty, rightmove, zoopla, globrix and thisislondon.

>>TARGETING

Our experience shows that a large number of buyers are influenced by both friends and relatives of local residents. Therefore, unless you have any objections we will contact directly, in a confidential basis, local occupiers.

This approach, combined with ‘word of mouth’ recommendations, enable us to maximise exposure of our vendors’ properties and secure purchasers at the highest levels.

>>UPDATING ON YOUR SALE

We pride ourselves on our conscientious sales management. We aim to keep you regularly appraised of your sales process right through to completion and liaise with your purchaser, the legal representatives, surveyors and mortgage lenders in order to ensure that your sale is progressed as smoothly and as stress-free as possible.

>>OFFERS

Any offers we receive are promptly verbally notified and then followed up in writing. Our competent sales team will negotiate between you and a prospective buyer in order to achieve the strongest buyer.

We will inform you of the position of the buyers and liaise with you until an accepted offer has been agreed.

Should you require your sale to be completed by a certain date, this is when you should notify us and we will endeavour to satisfy your request wherever possible.

At this stage, you should also provide your list of Fixture and Fittings which will be negotiated separately between the solicitors and forms part of the final contract.

>>AGREED SALE

At this point (if you have not already done so), you will need to instruct a solicitor and, should you require assistance, we will only be too pleased to recommend local firms.

The solicitors will then write to all parties and the buyers will instruct a surveyor to conduct a survey of your property (the “agreed sale” is subject to the contract and any survey) and the buyers’ mortgage offer (if required) will also be subject to the results of the survey.

The sellers’ solicitors will request the Title Deeds from the lender (if appropriate) or yourselves as the seller and the FIXTURES AND FITTINGS form must be completed at this stage.

The solicitors draw up the draft contract which sets out the terms of the sale and sends it to the buyers’ solicitor together with all relevant documents. Any enquiries will then be raised, the title deeds and lease (if applicable) will be checked and local searches carried out.

Once the draft contracts have been approved, it can be signed by both parties.

>>EXCHANGE OF CONTRACTS

As long as the mortgage offer has been received and cleared funds placed with your buyer’s solicitor, a mutually convenient date can be agreed upon for the exchange of contracts.

>>COMPLETION

The completion and your actual house move take between 7 to 28 days depending on the buyers, sellers and their respective solicitors.